There are many complaints like this where Etsy targets certain shop owners and leaves others alone, one can only assume it's because they're bringing in lots of money for them. Great! I then found a customer who appears incapable of reading his tracking code and had complained of scamming. It is far beyond our imagination that this can happen on Etsy's selling platform with Etsy's support. Help future customers by talking about customer service, price, delivery, returns & refunds. They reply to emails in a timely manner. Therefore, George asked MaljiArts to set up a proper selling listing (MaljiArts did not do so when requested the US$500 deposit) for him to pay the balance of US$400 and to ship the item after one week. From shop Labelin. (5) MaljiArts suddenly "closed" George's order and told everyone, include the Etsy support staff, that he won't sell the item and would "refund" George's US$500 deposit the same day. The most popular color? (Supported files: jpg, png, mpeg, ogg, mp4 & webm). MaljiArts has said to everyone that: now it is PayPal's responsibility to pay the US$500 to George, that it has nothing to do with MaljiArts' anymore. I still think Etsy is a great place to shop. There was a problem subscribing you to this newsletter. Now, we paid this Etsy seller MaljiArts US$500 and worked extremely hard for two months to teach MalljiArts for them to steal our original design work.

They continue to allow other shops to sell all sorts of things violating their so-called policies.

Etsy needs to work on customer service. My third order has not arrived yet. What a completely professional scam! The masks are the best that I've ordered (and I've ordered a lot due to the virus). I had to contact her LOCAL SENATOR to get help with my order. Etsy didn’t list Pitney Bowes as a carrier and my seller had no idea what I was talking about. This company appears to be some weird law unto its own. Until On 30th September, MaljiArts suddenly stopped replying to my messages. Here is what happens: (1) In early August, an Etsy seller MaljiArts took my family member George's order of a carving of sandalwood item for US$900 that shipping in 25 days, with US$500 deposit and balance of US$400 payable before shipping the item. Please be careful when you buy from them and trust your gut. I love the ability to buy hand made unique clothing and jewelry. Etsy suspended and closed my store bc it was connected to another store only via stamps.com. I love their styles. In past years they’ve returned Inquiries Within their 24 hr time frame.

Pitney Bowes??? The public should know about this! Read Shipping Policies before purchasing ask the seller as many questions as needed. Leave this blank if you'd like to publish your review anonymously. This is blatant discrimination and they know it. Then they said I could not advertise anything with alcohol.

For the most part these are small business owners who can’t afford to incur losses & damages by Postal System Workers or Carriers. (6) George has to follow MaljiArts' instruction to request the US$500 refund, but MaljiArts canceled George's request by giving George a different PayPal email account.

We value your privacy. My third order was shipped on October 12, 2020, from California, and I have not received it yet. Strengthen your review by uploading photos & videos. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Our content is intended to be used for general information purposes only.

I brought this to their attention and they did nothing about it. When I reported the following scam of a cheating seller's activities on Etsy, the Etsy support staff said to me: "You can rest assured that sellers who continually demonstrate an inability to fulfill business obligations in a professional, honest manner are permanently removed from our marketplace". Enjoy reading our tips and recommendations. But since it is to cover up the scammer's cheating, I told the Etsy support staff that I won't take it. I have to write this horrible experience in this review platform regarding Etsy. However, stopped selling outside US unless buyer was willing to pay costs for Priority Mailing with tracking and insurance. They are a reliable company. I also had keywords as tags (not an ingredient) on a leaf rattle I make, to help with search results, and they told me I could not use certain keywords even though there was nothing inherently wrong with those words and the word is not an ingredient, while there are other shops that sell the products with the keyword that they did not want, and all the ingredients (keyword) to make a psychedelic medicine. The few extra $$ protects you and the seller & worth it to cover losses or damage incurred through shipping. There is no call center and you can’t talk to a live representative. My very first order took 2.5 weeks to receive from Texas and I currently live in Michigan until the end of the year. Especially now during covid. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. I had to do my OWN investigation again and found out that my order was shipped by Pitney Bowes. Get buying tips about Online Shopping Websites delivered to your inbox. But MaljiArts never worked on this order seriously; (2) I assisted with this order of wood carving item. They deactivated several of my listings for violating policy while allowing many other shop owners to advertise the same products and "violate" their policies without reproach.

Some of the technologies we use are necessary for critical functions like security and site integrity, account authentication, security and privacy preferences, internal site usage and maintenance data, and to make the site work correctly for browsing and transactions. Etsy sellers promote their items through our paid advertising platform.

See reviews below to learn more or submit your own review. Soon after she simply reopened her Etsy business under another name and they did nothing about it. However, they have deactivated my listings while others continue to sell the same product or "worse" without any redress in the situation. Your browser does not support embedded videos. A link has directed you to this review. People buy stuff on Amazon, mark it up throw, their name on it and sell it as “handmade”. Over the years it has deteriorated into nothing more than a glorified flea market. I took away all medical claims that they could possibly help someone, as they said this was against their policy. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission.

BABBBdBBBBBB BBBBbBBByBBB BBBBTrendCustomDesign, BABBBdBBBBBB BBBBbBBByBBB BBBBKaithasShop, BABBBdBBBBBB BBBBbBBByBBB BBBBAlbionMercantileCo, BABBBdBBBBBB BBBBbBBByBBB BBBBDesignsByMandK, BABBBdBBBBBB BBBBbBBByBBB BBBBConradFrances, BABBBdBBBBBB BBBBbBBByBBB BBBBDennisReviewGuides, BABBBdBBBBBB BBBBbBBByBBB BBBBAglowPresets, BABBBdBBBBBB BBBBbBBByBBB BBBBstickerartdesigns, BABBBdBBBBBB BBBBbBBByBBB BBBBStrongGirlClothing, BABBBdBBBBBB BBBBbBBByBBB BBBBGenKePrints, BABBBdBBBBBB BBBBbBBByBBB BBBBFreshnessProject, BABBBdBBBBBB BBBBbBBByBBB BBBBGazelleDesignUS, BABBBdBBBBBB BBBBbBBByBBB BBBBPettyBettyCo, BABBBdBBBBBB BBBBbBBByBBB BBBBVirtuallyVictorious, BABBBdBBBBBB BBBBbBBByBBB BBBBnatruyenshop, BABBBdBBBBBB BBBBbBBByBBB BBBBJoyfulShopCreationz, BABBBdBBBBBB BBBBbBBByBBB BBBBLeedsDesign, BABBBdBBBBBB BBBBbBBByBBB BBBBArdensApparel, BABBBdBBBBBB BBBBbBBByBBB BBBBCreativeCaptionsCo. We value your privacy. All Rights Reserved. Low staffing isn’t uncommon during the pandemic in many businesses & wait times Longer. I certainly would advise all sellers to beware as I consider Etsy to be a very low quality platform and should not be trusted. Small home-based Artisans don't have the money to hire an attorney to fight these matters and they're taking advantage of these people. ConsumerAffairs is not a government agency. As already said Etsy sellers are not Amazon. * One or more of these files was not uploaded due to an invalid file type. I called my local post office, and she said USPS never received the shipping label and that the tracking number I received is NOT a USPS tracking number, but Etsy said it was shipped by USPS. As I've now learned, there is stark difference between Etsy and Ebay on this. Thereafter, an Etsy support staff informed me that he has contacted MaljiArts and MaljiArts suddenly messaged me to ask a question of George's design detail. (8) Since I continually reported to the Etsy that MaljiArts still doesn't pay his initiated "refund" of the US$500, MaljiArts sent everyone, include the Etsy support staff, his chat screenshot with PayPal, to tell me that Maljiarts DOES NOT have money in his PayPal account to pay his US$500 refund to George. They have certain policies and guidelines and I believed that I stayed within them. She had many sellers on ebay, Amazon and etsy that were immune compromised and could not go to the post office every day due to covid. Its location on this page may change next time you visit. It is not only ethical but unconscionable. Therefore, the refund is not paid because MaljiArts asked PayPal to use PayPal's money to pay the US$500 refund and book it as a "negative amount" to MaljiArts' PayPal account. I have found out that Etsy is not 100% accurate when it comes to shipment tracking. Etsy offers a unique shopping experience in one of a kind merchandise from all over the world. There are 16322 review for sale on Etsy, and they cost $14.05 on average. Find out more in our Cookies & Similar Technologies Policy. You will be contacted by email to verify your review. And if possible, research your seller. In fact, the entire carving of the item should have been completed in about a week). How do I know I can trust these reviews about Etsy? All was going well when suddenly my account was suspended with no communication, no reason and no way to contact Etsy or the buyer. If your seller provided a tracking number and purchase not received make your seller aware. My fourth order arrived on time. The most common review material is ceramic. I created an Etsy account in 2017 but didn't order from them until late August 2020. It's too many to count how many shops sell tinctures like this.

Had a couple bad experiences shipping outside the US where buyers said purchases weren’t received and couldn't be tracked after leaving the US; I promptly refunded without question. After doing my OWN investigation, I found out that her local USPS facility was having shipping issues. I figured because of COVID-19. Sign up to receive our free weekly newsletter. We are telling this horrible experience in this review and other review platform regarding Etsy. MaljiArts made me work very hard for two months to teach him how to correct all his negligent mistakes by describing the meanings of George's design. (3) I reported this problem to Etsy Chat staff because I could not reach MaljiArts. Others unfortunately don't. Please. Yes! I have a shop on Etsy. You've already signed up for some newsletters, but you haven't confirmed your address.
Highly recommend this company! Unsubscribe easily. In my opinion, this is a benign product and they are targeting certain shops and individuals for no apparent reason. As far as Etsy not responding they’re based In New York City or surrounding areas where covid has been the worst. They did respond promptly to the case but there was no support and their reply was they do not intervene if the item is broken during shipment, which it was.


Additional insurance can be purchased to cover full purchase price, I believe up to $500. Etsy used to care about the artist—or so they claimed— they only care about money. Original review: Feb. 20, 2020. Now, we paid this Etsy seller US$500 and worked extremely hard for two months to teach MalljiArts for him to steal George's original design work.

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